Book your device in

Five short steps, about four minutes. By the time we open your package, we'll already know what failed, what you need back, and how urgent it is.

Step 1 of 5

Who you are

The basics, so we can reach you about your device.

Please enter your name.
Please enter a valid email.
Please enter your phone number.
Please select your state.

The device

What we'll be working on. If you're not sure about a field, leave it blank.

Please select the device type.

What happened

Tick everything that applies. This drives the price estimate you'll see next.

Please select at least one symptom.
Important: every power-on attempt on a failed drive can make recovery harder. Tell us so we know what state it's in.

What's at stake

The more we know about the data, the better we can verify a successful recovery.

Please select an option.
Please describe what you need recovered.

Estimate and confirm

Based on what you've told us, here's the likely recovery tier. The actual price is fixed only after we open the device.

Estimated tier
To be confirmed
Confirmed after assessment

We'll give you a fixed-price quote after we assess the device. You only approve work after seeing the number.

Your booking summary

Same workshop as iFix Electronics · 16 years · NSW Health approved vendor

✓

Booking received

We've sent two emails to you. The first is your confirmation. The second is a printable intake sheet that you must place inside your package.

Job Reference
ADR-XXXXXX-XXXX
Print my device intake sheet Check your inbox for both emails

Ship to (Express Post or courier only)

Advanced Data Recovery
c/- iFix Electronics
3/221 The Entrance Rd
Erina NSW 2250

Express Post or express courier only. Standard postage is too slow and not reliable enough for sensitive media. Ship with tracking and insurance. Pack in anti-static (or a sealed plastic bag) then a padded outer box. Include the printed intake sheet inside the package.

What happens next

✓
Booking received (just now)
Device arrives at workshop
Assessment and fixed-price quote (within 1 business day of arrival)
You approve the quote
Recovery
Data shipped back on a new drive

Need to change something? Reply to the confirmation email or call (02) 4311 6146 and quote your job reference.